150+ care facilities moved onto a new health record platform while care carried on
A long term care operator cannot pause. Every facility switching to a new electronic health record has
residents in beds that day and staff who need the system working on the first shift. Care carried on
throughout, at every site, across every cutover.
Scale was the real problem. More than fifty implementations ran at once across the United States and
Canada, each with its own site conditions, its own staff, and its own go live date. I owned delivery
from kickoff through configuration, data migration, integrations, and go live, and I was the single
point of contact for customer teams, clinical leaders, and executives.
150+facilities live
12,000+patients supported
50+concurrent projects